Why Is My Fitbit Versa 2 Not Charging. Your Versa can benefit from a restart whether ts having an issue or not. Thanks for the details that were shared in your post.
Use a toothbrush with rubbing alcohol. For new Fitbits check that you removed the clear plastic protective cover from the back of your Fitbit and the charging cable. If heart rate data is still missing in your Fitbit try restarting it.
Restart your Fitbit Versa first.
Clean the charging contacts on the back of your device to ensure they stay bronze or gold in color. If your Fitbit Versa still has battery drain issue at this point and you havent rebooted yet make sure that you do. Instead its charging port is a shallow set of connectors at the back that connects to the charger. Uninstall and reinstall the Fitbit app.
